Are you a contractor?
No. This is strictly a matching service for the Charleston area -- inquiries come in here, get routed to an independent provider, and that provider does the actual work.
Do you guarantee a provider?
No, and it varies more than people expect -- a provider that's booked solid in one part of the Charleston area might have room the same week somewhere else.
Can a photo provide a final diagnosis?
Not on its own. A photo shows what's visible, but pluff mud settlement and drainage issues around a Charleston property often aren't obvious from a picture, so an in-person look still matters.
Should I obtain multiple proposals?
Usually worth doing. Two written Charleston-area scopes rarely match line for line, and comparing them tends to reveal real differences in diagnosis and approach, not just price.
Who verifies licenses and insurance?
The homeowner does. Before signing anything for Charleston work, confirm license status, insurance, permits, the written scope, and warranty terms directly with the provider.